FAQs

1. Do your standee prices include printing? 

You can choose standee hardware only or standee with printed flex through the dropdown menu on the product page.

2. Where all can you ship your products? 

Yes, our products are shipped all over India. We do not ship outside India. The product will be delivered at the address entered by you while placing the order. We ship via FedEx Surface Courier, Delhivery Surface Courier or Gati Surface Courier.

3. Do you have COD payment option? 

No, we do not have cash on delivery option as our products are customized as per your requirements. We have a PayU payment gateway with all online payment options like credit cards, debit cards, wallets etc.

4. I want to order large sun boards but your website has the largest size as 2X2 ft. 

To order larger sizes of sunboard, please send an email to us at contact@mudraka.com. We only take larger sizes in quantities more than 15 as small quantities will break during shipment.

5. I want to order a sample. How can I see the quality before placing a large order?

You can order even a single piece from our website as a sample piece.

6. How will we receive the products?

We ship our products via our courier partners usually through surface transport.

7. How soon can I receive the product? 

We ship products with final design within 2-3 working days ( except canopy). Canopies are shipped in 3-4 working days after the design is final.

Products without custom print are shipped within 1-2 working days. The final delivery time will depend on your location. We ship the products from Delhi, India.

8. What are the shipping charges?

We offer free shipping all over India 

9.What is the per square foot price for flex? 

You can check the prices from our website by entering the size you require. The price per square foot depends on the size you order. 

10. What is the difference between solvent print and eco solvent print? 

Eco solvent prints are more sharp and clear compared to solvent prints. Eco solvent prints are more suitable for close viewing

 11. Is there a minimum order size?

No, we have no minimum order requirement. 

 12. How many iterations are part of your free design assistance?

We provide 2 free design iterations based on customer's inputs. We recommend our customers to give clear inputs so that the design prepared by our team meets their requirements. Changes beyond 2 iterations will be charged. You can read more about designing here.

 13. I want to place a bulk order. How can I get a quote?

Send us an email at contact@mudraka.com with your requirements and we will come back with the best quote.

 

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